A video that shows a Chinese man being dragged from an overbooked plane in the USA has gone viral.
Complaints galore have been made following the the incident on a United Airlines plane.
The flight was due to depart from O’Hare Airport in Chicago. Officers are seen dragging the screaming man from his window seat, before pulling him along the aisle by his arms.
Passengers on board Flight 3411 can be heard commenting as the man is removed from the plane. “What are you doing?” and “This is wrong” are among comments made.
The airline were trying to make room for four employees from another airline when the problem occurred.
Firstly they offered passengers up to $800 plus hotel accommodation for anyone volunteering to give up their seats. When no volunteers were found, the airline sent a manager on board to remove random passengers.
The gentleman that declined to leave the aircraft said he was a doctor and had patients to see in the morning.
Amazingly the airline defended its actions, when their CEO claimed they followed procedures and had no option but to call the police.
The man was removed eventually and replaced by four airline employees who apparently received criticism from some of the remaining passengers, with comments like “you should be ashamed of yourselves.”
The Chinese passenger then returned the plane, with blood on his face saying “he wanted to go home.”
As officers motioned towards the man, other passengers stood up and asked to leave the plane. With almost half the passengers leaving, the airline then told the remainder to disembark too.
Finally after a three hour delay, the flight took off without the injured man. One person claims to have seen him being taken away on a stretcher.
By all accounts it is not unusual for airlines to overbook flights, claiming that people don’t always show up.
Although there are no rules for the process, passengers are generally offered vouchers and hotel accommodation for the inconvenience, should they decide to get off the plane.
If demands are made for a passenger to get off the flight, the airline must pay compensation of double the passengers one way fare. This can increase to four times the fare if there is a delay of more than two hours.
Have you ever been bumped from a flight?
Tell us your story.