American Airlines are in the headlines once again, this time due to a pram.
The company issued an apology and suspended one of its staff following an altercation with a crew member and a female passenger.
A video has gone viral, depicting an argument with a tearful woman, who is holding a baby in her arms and a male flight attendant.
This latest incident, which occurred on Saturday was captured by Surain Adyanthaya and posted on Facebook. He said on the post ” a flight attendant forcefully takes a stroller from the woman, hitting her with it, just missing the child.”
“You do that to me and I’ll knock you flat,” the unidentified man tells the flight attendant.”
Amazingly the air steward then challenges the passenger to hit him.
American Airlines apologised to the passengers and said a full investigation will take place. The incident happened as the Dallas bound plane was boarding in San Francisco.
“We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident,” the airline said in a statement released early on Saturday.
The woman was upgraded to first class on another flight.