Prime Minister Prayut Chan-o-cha has stepped in ordering agency officials to take action to resolve resent issues over immigration waiting times at Don Mueang International Airport
The PM has instructed the Immigration Bureau, Airports of Thailand and the Ministry of Transport to put in place contingency plans to deal with incidents similar to those seen last Friday, where passengers had to wait as long as five hours to be processed by immigration officials.
The delay was blamed on an increased number of flights in to Thailand that day and a shortage of immigration personnel.
In the short term more immigration officials have been sent to the airport, while the relevant agencies come up with a contingency plan to deal with excessive waiting times.
Prayut has suggested that Thai nationals be exempt from filling in certain forms at the airport in an effort to cut down on waiting times.
The Royal Thai police said the chaos seen last Friday was the result of 13 delayed flights all arriving around the same time as 12 on-time flights meaning that 15 immigration officials had 9,000 passengers to process.
Next month there will be eight more arrival booths added to the airport which is expected to almost double the amount of passengers that can be processed per hour from 1,000 to 1,800.
Also a new form will replace the current one from October 1st after being approved in January, which is also expected to speed up immigration waiting times.
The new form that will replace the old “TM6” immigration form will be one sided and passengers will record both arrival and departure information on it.
Last month the Prime Minister instructed the Immigration Bureau to look at scrapping the form all together as part of a review into airport waiting times.
Source : Thenation
Content : LovePattayaThailand